FREQUENTLY ASKED QUESTIONS
DO I NEED A PHYSICIAN’S REFERRAL?
Vermont is a Direct Access State, so you can see a physical therapist with or without a referral. Learn more about Direct Access Here: DIRECT ACCESS
If you have Medicare, a Medicare Replacement Plan, Medicaid (Green Mountain Care), Worker's Compensation, Auto, and some Out of State Plans you will need a physician’s referral for physical therapy.
WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?
Dorset Physio is In-Network with BCBS, MVP, Medicare, Medicare Supplement Plans (Part B), Medicare Replacement Plans, Green Mountain Care (Vermont Medicaid), Auto, and Worker's Compensation.
Currently we are out of network with other insurance companies such as UHC/Optum, Cigna (commercial) or Aetna (commercial) We recommend you contact your insurance company to determine if you have Out of Network Benefits for Physical Therapy. Cash Pay options are available if your insurance does not provide out of network coverage or benefits if you still wish to come to our clinic. We can also assist you in finding other clinics in the area that do take your insurance.
Dry Needling is not covered by any insurance carrier at this time.
Feel free to call our office at 802-867-7056 or email our billing department at email@example.com for any billing or insurance questions.
WHAT SHOULD I BRING TO MY FIRST VISIT?
Your Photo ID (Driver's License or Passport)
Your Insurance Cards
Your Physician's Referral/Script,
Reading Glasses (if you need them)
Any diagnostic imaging or other medical notes you wish to share with us
Payment for any Co-Pay/Payments or Supplies (we accept CASH, Check, or Credit Cards)
Wear comfortable loose clothing you would exercise in
Clean Sneakers or Supportive Shoes you would wear to work out in.
CAN I BRING SOMEONE WITH ME TO MY APPOINTMENT?
We allow 1 visitor to attend your session only if you require a caregiver to assist you in your care and/or mobility needs. All others will need to wait outside or in our designated waiting area. Children and/or siblings are not allowed to attend your visit, so please secure childcare for your appointment. Thank you for your understanding.
DO YOU HAVE A NO SHOW/LATE CANCELLATION FEE?
Due to having a long waiting list and to be respectful of all patients who need care, we do charge a no show/late cancel fee. In the event that you miss, cancel, and/or reschedule an appointment in less than 24 hours, you will be charged a $50 fee due at your next scheduled appointment. We also reserve the right to not see you if you are 15 minutes late or more and your appointment will be rescheduled and the no-show fee will be applied. The fee is waived if cancellations are due to COVID/flu like illnesses or inclement weather. This policy ensures we can see all patients in a timely manner and deliver high quality medical care to those in need. Thank you for your cooperation and understanding. **If you have 2 or more NO SHOWS for your appointments we also reserve the right not to continue to treat you as a patient and you may be referred elsewhere.
Don’t see your question or still have other queries? Get in touch for more information.
Keeping Our Community Healthy, Safe, & Open is our priority
Updated as of 1/1/23:
Due to updated CDC guidelines, Face Masks are now OPTIONAL for STAFF, PATIENTS, CLIENTS, AND VISITORS WHILE COMMUNITY TRANSMISSION IS LOW*.
*If community transmission increases, you will be required to wear a face mask for your appointment.
ANYONE WITH SIGNS OF ILLNESS (COUGH, RUUNNY NOSE, ETC) WILL BE ASKED TO WEAR A MASK. If you have ANY signs of illness, please stay home and your appointment will be rescheduled. You will not be penalized for canceling. You may still be asked to wear a mask if there is an immunocompromised patient in the building for their safety.
If you test positive for COVID-19, you can end isolation and return to your next appointment after day 5 if your symptoms have improved AND you have had no fever for at least 24 hours without the use of fever reducing medication.
Please follow the State of Vermont COVID-19 guidelines for testing, isolation, and treatment: https://www.healthvermont.gov/covid-19